Service writer gave over and above service to this traveler. Never met before. Week and half out on work but took time to see if they could get me back on the road. Gave me option and friendly advice. Highly recommend.
My wife and I pulled out of a restaurant and the check engine light came on. We chugged around a corner and pulled into Don Elliott Dealership in Wharton, Tx. Talked to Chris at the service desk and told her we had to be at a 50 year class reunion , an hour away, that started at 5 pm. She was able to have the check engine light read and the mechanic said he could repair it immediately. We were on our way in 2 hours. Chris and staff saved our day and weekend. Many thanks to Chris and David Sincerely, Gary Cotton
This place offered me the best service at a car dealership that I've ever received in my life. Ask for Chris or Teresa because they go above and beyond to help their customers.
Great staff. Very friendly and passionate about their jobs. Crystal is very sweet and won'the just put you in any car. Johnny worked out an amazing can't pass on it deal. This is my second car getting from them and I haven't been disappointed!
We had the pleasure of purchasing our vehicle at Don Elliott Autoworld. Johnny Garcia was our salesman. He was open and honest about the vehicle pricing and how it compared to other vehicles for sale at other dealerships. He was patient with us and made sure our needs were met. We also interacted with Crystal who was equally helpful. Our appointment was setup by Ashley and she made sure our questions were answered before making the 1.5 hour trip to the dealership. Great Staff!!
Our 2013 Dodge Ram 1500 needed the air suspension compressor assembly replaced and the factory part was back ordered for WEEKS! However, the employees in the parts department went above and beyond in locating the items and had my husband back in his truck in just a couple of days!
I feel so blessed and happy to be a member of SPAOA!!! Thank-you for the Great Support with my new car. To God be the Glory for Don Elliott Autoworld, the Best Team Ever!!!! Johnny Garcia, Thank-you!!! Kathy and Andy too!!! You guys worked so fast and truly blessed me and my family!!! We are forever grateful!!!
Called the first time, talked to Jason, told him what I wanted, a few days later Jason called and said they found the vehicle I was looking for, all went well.
I had an appointment to look at new cars and was met at the door by Susan Wells. She was very helpful in knowing which vehicle to show me. Andy Hollingsworth worked hard to get me a good interest rate. Bill Davis got all the paperwork done and helped pick out which extra warranty was good for me. Johnny Garcia helped me all along the way to decide on certain issues I needed help with. They were all a great team and I feel like I made 4 new friends. I even got to meet Mr. Elliot himself. Great dealership!
I had been without a vehicle for a few years, and it had become critical for me purchase something affordable and reliable in order to transport myself around Houston. Without hesitation, I came to my hometown of Wharton, and put my full trust in Jason Rivera, a fellow Wharton native. He had sold me another vehicle in the past, and I found him to be a man of integrity and a skilled salesman with excellent product knowledge, He was able to find the perfect vehicle to match every requirement that I suggested. Knowing that I am a nervous shopper, he ...
After being turned down by so many different places we tried this dealership praying for a miracle and with the hard work these gentleman put in they were able to get me into a 2014 jeep compass!! They are amazing
I had shopped online a couple weeks ago for a used, dependable and yet affordable car (knowing that financing might be a challenge). Was contacted by Rhonda with Don Elliott Autoworld and then by salesman Jason in used cars at the dealership in Wharton, Tx.. After meeting in person, found that there was no way at that time to get payments where I wanted. The next day Johnny Garcia, the used car General Manager and asked me if he could ask me some questions about my credit report. After talking he said he would get back with me. The next ...
The people were very friendly and helpful to my husband and I. They did everything they could to help us find a car that meet our means and our needs.
I feel Mr. Johnny Garcia really tried to get me into the car that I wanted. He followed up with me several times and was very thorough and straight-forward about the challenges that stood in the way for making the deal work. Unfortunately, it was not meant to be but I sincerely do believe he did everything within his power to help me out, and for that I am very grateful. Thanks again, Johnny!
Came down to Wharton from Galveston knowing exactly what I wanted. Their price was fair and I walked away happy. The financing process took longer than I expected, but they fought to get me a great rate, so it was worth it. Not a lot of pressure, very accommodating, and exceptionally friendly. The detailing on the truck was a little rushed so they didn't get everything perfect, but the truck still looked pretty good regardless. Even spoke with Mr. Elliot and his wife while we were there. I'd recommend Don Elliot.
I went this past weekend to trade in my old Challenger for a new 2012. The experience was pleasant. I worked with Mike to get all the needed info in order before making the 1 + hour drive. I did not feel pressured as with other sales people in the past. The car was just as described & drives smooth. I felt very comfortable dealing with the manager, sales & finance dept. I highly recommend anyone in the market for a new car to go to Don Elliott..the drive might be far but you definitely get a good deal. Thanks guys!!
One of the most pleasant car-buying experiences my wife and I have experienced so far. Mike Rivera was a pleasure to work with and did not use any high-pressure sales tactics. The salesmen do not work on commission. They are paid based on the number of units that are sold, so we did not feel pressured in any way to purchase one car over another one. Bill Davis was wonderful when it came to discussing the financing of the vehicle with us. Again, no pressure to include anything we didn't want, and he was careful to explain each step ...
I recently purchased my first new car at this dealership and my family and I could not be happier. The amount of time and attention that the sales team spent with us was excellent and we are very happy with the deal that we were given. My wife and I were very disappointed with many of the other dealerships that we visited and were beginning to feel all car dealerships were the same and were going to treat us the same. Our opinion changed after we purchased our car. The drive out of Houston was definitely worth our time. I ...
Robert was very friendly and never used high pressure tactics to make a sell. He was interested in hearing what I was looking for and made certain that I got exactly the car that I wanted. He never pressured me to buy something off the lot just to make the sell. Since getting my car Robert has been very helpful in showing me how to use many of the options my car has and has always responded quickly to answer any questions I had.
This is the 2nd car I've bought from Don Elliot. The people are great and the prices have met my needs. I will go back again for my next car.
I had been looking for a new Jeep for a while and knew exactly what I wanted and knew I wanted to use a small town dealership that treats you like an appreciated customer instead of just a number. Don Elliotts was just that. I knew they didnt have the exact jeep that I had wanted, but they bent over backward to find and get it for me. I felt like I had the whole dealership working for me. It was a great experience. Thank you guys!!!
I went in looking for a good price on a new Chevy Cruze. They helped me pick out which model would be best for me (I went with the Eco), and were completely friendly about it. They let me test drive many times to make sure I was happy with the car, and when it was time to price the vehicle, he was open and straight forward with pricing. None of the "let me talk to my manager" garbage most dealers do. I would definitely recommend Don Elliott, and will be doing a lot more business through them ...
The customer service was great more that anything. Peggy and Gary both were very helpful and great to do business with. I would recomend anyone going to Don Elliot to buy a vehicle.
My experience at Don Elliot was awesome, Mr. Johnny Garcia and Peggy didn't try to make a sale and close the door. They took the time to listen to my situation and what I was looking for in my purchase. They kept it straight and honest, before even running my credit,they took the time to figure out if they thought I had enough information and income support to get approved. Unfortunetly, on my first visit I wasn't ready. However, I didn't leave empty handed, they explained what I needed to do to get myself ready to ...
Great Customer service!! I would highly recommend this dealership to everybody!! Johnny Garia,Jason Rivera & Bill Davis were very nice, helping,